Terms of Service

1. Eligibility

You represent you are legally able to agree to contracts in your locality and are at least the higher of eighteen (18) years old or any greater age required locally to use SaaS multimedia tools independently. Entities accept through an authorized signer.

2. Accounts & security

Accounts may authenticate via Firebase (email/password, Google OAuth, or successors). You safeguard credentials or OAuth confirmations. Notify us promptly through published contact avenues if misuse is suspected—we may suspend compromised accounts regardless of fault.

3. Functional description — accurate as of Effective Date

Features churn; nothing here guarantees indefinite availability.

4. Permissions we grant you

Subject to these Terms we grant you a limited, worldwide, revocable, nonexclusive, nonsublicenseable permission to load the Service purely for personal or internal business creative uses that comply with intellectual-property rules in Section 9.

5. License restrictions & acceptable use

You agree not to: (a) copy our UI source except permitted caching; (b) reverse-engineer binaries except statutes say otherwise; (c) circumvent upload limits, metering, watermarking safeguards, concurrency caps, DRM, DRM-like controls; (d) distribute malware via uploads; (e) harass/support illegal activity/hate crimes; (f) impersonate strangers; (g) mine personal data scraped from other users absent consent frameworks; (h) degrade infrastructure (flooding FFmpeg queues, brute forcing analytics pings); or (i) instruct cloud workers toward anything obviously unlawful.

6. Your content license to us — processing only

When you upload or otherwise supply media/metadata to run renders, captions, thumbnails, waveform helpers, previews, Stripe audit trails referencing your files, telemetry diagnostics tied to hashing, backups, redundancy, watermark experiments, CDN transforms, FFmpeg scratch buffers, QA samples if you voluntarily opt-in, or similar—we need a permissive sublicense to technical subprocessors enumerated in our Privacy Policy to host, transmit, transcode once, derive timing metadata, derive transient spectrograms internally, purge afterwards, abide security scanning, watermark when features roll out.

You retain ownership excluding our pre-existing intellectual property overlays (UX, codebase, prompts, styles). Licenses end when lawful deletion completes except where statutes/metering logs require narrower retention snippets.

7. Rights you must independently secure

You are solely responsible—not Cutflux—for obtaining and paying for all licenses and permissions covering synchronization rights, neighboring rights, performance royalties (through PRO societies and similar), trademarks, publicity and likeness rights, lyrics and karaoke-style reproduction, samples or interpolations, platform “Sound,” trending-audio, or storefront rules, biometric/privacy notices where identifiable people appear, export controls, censorship or ratings, COPPA-compliant parental approvals if minors realistically appear in your footage, and any other copyrights or contractual terms governing videos, music, or speech you ingest, upload, excerpt, remix, caption, synchronize, monetize downstream, publish, broadcast, synchronize with TikTok/YouTube/Reels/Shorts/Twitch or successor apps, NFT drops, DAO treasuries, or other channels. Cutflux does not provide clearance or fair-use assessments.

If we receive a valid DMCA-type or comparable legal notice that complies with procedural requirements applicable to Operators, we may remove or disable uploads traceable to you and throttle accounts consistent with statute and sensible repeat-infringer policy.

8. Fees, Stripe, refunds

Free tiers coexist with optional paid tiers. Charges process through Stripe; currency, taxation, invoicing quirks follow Stripe disclosures.

Refund posture: except where statute or Stripe/card rules require otherwise, fees are generally non-refundable (“all sales final”) because you receive immediate digital access and compute. Full detail: Refund Policy. Friendly chargebacks asserting buyer’s remorse may result in forfeited entitlements consistent with Stripe outcomes and Sections 11–13.

9. Cutflux intellectual property

Branding (“Cutflux”), UI composition, explanatory copy, aggregated anonymized benchmarking not derived solely from identifiable user payloads, tooling scripts, infra-as-code scaffolding—remain ours unless open-sourced distinctly. Don’t squat domains confusingly similar without written waiver.

10. Disclaimer of warranties

THE SERVICE, INCLUDING FFmpeg OUTPUTS, ONSET DETECTION, CAPTION OCR, STORAGE URL ROTATION WINDOWS, ANALYTICS, STRIPE CALLBACKS—ARE PROVIDED AS-IS, WHERE-IS, WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSES, TITLE, CALM SEAS, VIRUS-FREENESS, CONSTANT UPTIME, ERROR-FREENESS, SAMPLE-RATE PRECISION, BEATS-PER-MINUTE EXACTITUDE, EXPORT COMPATIBILITY WITH EVERY MOBILE GALLERY, OR NON-INFRINGEMENT ARISING FROM THIRD-PARTY PACKAGES. Automated cuts may jitter; lyrical transcription may hallucinate slang; GPUs may reschedule jobs.

11. Limitation of liability

TO THE FULL EXTENT PERMITTED LAWFULLY:

12. Your indemnification of us

You will defend (at counsel Cutflux reasonably approves where defense counsel coordination is warranted), indemnify, and hold harmless Cutflux administrators, subcontractors, GCP regions, Stripe, Firebase, AssemblyAI collaborators only to the extent claims arise principally from allegations that materials you uploaded or workflows you commanded infringed third-party rights or breached applicable harassment or illicit-content statutes—not from Cutflux committing independent willful misconduct found by final judgment.

13. Suspension / termination

We may suspend or terminate accounts that violate these Terms, the Privacy Policy, or applicable misuse or abuse statutes. Provisions intended to survive (fees accrued before termination, disclaimers, indemnities, liability limits, and dispute terms) survive.

14. Modifications

We revise these Terms periodically to reflect evolving features or risk tolerance. Revised Terms show a new Effective date; continued reasonable use afterward constitutes renewed acceptance absent mandatory individualized consent statutes.

15. Privacy

Our Privacy Policy explains data handling and is incorporated whenever not conflicting—conflicts elevate consumer-facing mandatory statute.

16. Disputes, governing law, venue

Governing substantive law combines (a) Federal laws of the United States where they apply interstate, with (b) the laws of the State of Delaware, excluding conflict-of-law rules that would designate another substantive body unless nondisplacement consumer protection statutes of your habitual residence forbid such election (those statutes govern only within their narrower scope).

Except equitable emergency petitions, disputes shall proceed solely in state or federal courts located in Delaware, unless otherwise required mandatorily. Edit this subsection with counsel if Operators are organized elsewhere.

17. Miscellaneous